The challenge of designing for everyone – Benjamin Evans from Airbnb
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Can design be used to solve discrimination? In this talk, Benjamin shines a light on the hurdles, setbacks, and failures that his team at Airbnb has encountered as they try to build experiences that reduce bias, increase empathy, and help us all see that we are more alike than we are different.
Benjamin Evans leads design for Airbnb’s Anti-Discrimination team – a cross-functional group of designers, engineers, researchers and data scientists focused on ensuring that all hosts and guests have equal access to amazing experiences.
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